Welcome to the Fuller Center Operations Manual. With thought and concern about minimizing printing and shipping expenses, we decided to go “green” and provide this electronic version. Please stretch your Covenant Partner's resources by only printing the sections that are relevant to your current efforts. This will also allow us to make changes and updates as we learn from your work in the field.

Each of the documents have been reviewed internally through a peer review process, but they have not been reviewed by an attorney. Each document or guide should be reviewed by your local CPA, attorney, building inspector or the appropriate authoritative professional familiar with applicable state and local laws and ordinances.

A Note on Family Selection Training

The family selection materials come with training due to significant federal requirements that attend them.  To arrange for training, please contact Brenda Barton, US Programs Communications Liaison at brenda@fullercenter.org 

Feedback or Suggestions?

If you have suggestions or comments about the Operations Manual, please contact Kirk Lyman-Barner at kirk@fullercenter.org .  Your feedback and contributions will make this resource even better!

The Fuller Center for Housing 
office 229-924-2900 
fax 229-924-2901
 

The Fuller Center Operations Manual

Introduction

• A word from Millard Fuller (PDF)
• Copyright Statement (Word or PDF)
• Contact Information (Word or PDF)
• Frequently Asked Questions (Word or PDF)
• Glossary of Fuller Center Terms & Concepts (Word or PDF)
• Mission Statement (Word or PDF)

The Partnership Covenant

• Partnership Covenant (Word or PDF)
• Covenant Partnership Application (Word or PDF)
• Review of the Covenant Tithing (Word or PDF)
• The Theology of the Hammer / Economics of Jesus (Word or PDF)
• Use of Government Funds (Word or PDF)
• America's Unmet Housing Need (Word or PDF)
• The Greater Blessing Program Overview (Word or PDF)
• Greater Blessing Program Brochure (PDF)
• Fuller Center Overview Brochure (PDF)

Starting a Covenant Partnership

• Getting Started Flow Chart (PDF)
  

Getting Started Step by Step (Word or PDF)

• The Founding Board (Word or PDF)
• Sample Board of Directors Job Description (Word or PDF)
• Covenant Partner Annual Activity Report (Word or PDF)
• Naming Your New Organization (Word or PDF) 
• Service Area Guidelines (Word or PDF)

Organizing a Covenant Partnership  

• Getting Organized Step by Step (Word)
• Committees (Word or PDF)

1. Family Selection Committee… Before You Begin - Know The Fair Housing Laws (Coming Soon)

• Greater Blessing Program Application (Word) Updated 10.31.12
• ReNew Application (Word) Updated 10.31.12
• New Home Application (Word) Updated 10.31.12
• Family Selection Household Budget Worksheet (PDF) 

2. Family Partnering Committee… Before You Begin (Word or PDF)

• Mortgage Servicing Standards for ReNew and New Homes (Word) Updated 02.08.12
• Sample Written Morgage Collection and Delinquency Policy (Word) Updated 02.09.12

3. Resource Development/Public Relations Committee (Word or PDF)  

• Sample Fundraising Letter (Word or PDF)
• Sample Event Planning Form-Atlanta (Word) Updated 02.25.13
• Employee Payroll Deduction Donation Form (Word) Updated 02.20.12
• Donor Recognition Cards-Hammer (PDF) Updated 02.20.12
• Donor Recognition Cards-Round (PDF) Updated 02.20.12
• Planned Giving (Word or PDF)
  • Charitable Gift Fund (PDF)
  • Charitable Gifts of Real Estate (PDF)
  • Charitable Bequest Plan (PDF)
  • Charitable Remainder Unitrust (PDF)
  • Family Endowment Funds (PDF)
  • Farm Commodities (PDF)
  • Gift Plans and Services (PDF)
  • Gift Annuities (PDF)
  • Gifts of Stock (PDF)
  • Life Income Plans (PDF)
  • Your Will (PDF)

• Sign Up A Church - Faith Builder Covenant Agreement (Word)
• Church Rally Planning Guide (Word) Updated 3.20.12
• Church Bulletin Insert (PDF) Updated 1.14.13

• Property Acquisition Checklist (Word or PDF)

6. Construction Committee 

• Construction Committee Manual (Word) Updated 2.21.12
• Our Three Major Programs

• House Pricing (Word)
• Keeping FCH Houses Simple and Decent, Bob Able (Word)
• Work Change Order Agreement (Word)

• Two-bedroom (Word or PDF)
• Three-bedroom 1092 sq ft / 1 bathroom from FCH Indianapolis (PDF)
• Four-bedroom (Word or PDF)
• Sample Structural Insulated Panel (SIPS) Duplex (PDF)
  • SIPS Shop Drawings (PDF)

• Green Building (Word or PDF)
• Sample National Association of Home Builders Research Center Green Building Scoring Verification Worksheet for New Construction (Excel)

• Lead Paint- EPA's Renovation, Repair and Painting Program Requirements
• A Quick Reference Guide for Green Building (Word or PDF) 
• Energy Usage Cost-Comparison Guide 2012 (PDF) *new

        Save A House - Make A Home Initiative

• Letter To Banks (PDF)
• Handout (PDF)

        From Derelict to Decent CP Loan Fund for Repairs of Donated Houses

• Overview (Word)
• Application (Word)
• Appendix Property Description (Word)
• Definition of terms (Word)
• Covenant Partner Save A House Make A Home - Loan Requirements (Word)
• Fuller Center Note (Word)

• 2012 Final Calendar Year House Count Report Due December 30, 2012  (Word)
• 2012 Covenant Partner Annual Activity Report Due July 30, 2012  (Word)
• FAQ Anti-Money Laundering Policy (Word)
• FCH US CP Anti-Money Laundering Policy Statement and Program (Word)
• Fiscal Year (Word or PDF)
• Handling Money (Word or PDF)
• Trust and Escrow Accounts (Word) Updated November 6, 2012 
• IRS - 990 Reports (Coming Soon)

• Board Conflict of Interest Policy Template (Word)
• Compensation Policy Template (Word)
• Document Retention and Distruction Policy Template (Word)
• Gift Acceptance Policy Template (Word)
• Public Disclosure of Information Policy Template (Word)
• Whistleblower Policy Template (Word)

• Volunteer Accident Insurance Overview (Word or PDF)
• Nationwide Volunteer Accident Brochure (PDF)
• Nationwide Volunteer Accident Application (PDF)
• Nationwide Volunteer Accident Claim Form (PDF)
• Volunteer Tracking Calendar for Insurance Reporting (Word)

• Directors and Officers Insurance Overview (Word or PDF)
• Insuring Fuller Center Houses (Word or PDF)
• Contractors General Liability Insurance (Word or PDF)
• Non-Owned and Hired Auto Insurance (Word or PDF)
• Workers' Compensation Insurance (Word or PDF)
• Builders Risk Insurance (Word or PDF)

• Cover Note - Individual (Word or PDF)
• Emergency Contact and Medical Information (Word or PDF)
• Work Team Application (Word or PDF)
• Release and Waiver of Liability (Word) Updated 4.19.13
• Safety Manual (PDF)
• Volunteer Conduct Agreement (Word or PDF)
• Volunteer Information and Skills Survey (Word or PDF)

• How to write an effective press release (Word)
• Writing tips from the Associated Press Stylebook (Word)
• New Covenant Partner Press Release (Word or PDF)
• Sample Mailing List Sign-up Form (Word or PDF)
• Customizable brochures: (download, type in your CP address, and print)
  • Customizable Greater Blessing brochure (PDF)
  • Customizable Overview brochure (PDF)
• Logo Guidelines (PDF) 
• PhotoPartner (Word or PDF)
• Customizable Overview PowerPoint Presentation (PPT) *Updated 2.26.13
• Sample Press Release Template for "Fuller Living" book (Word)

• Sample Board of Directors Application-FCH Atlanta (Word) *Updated 2.25.13

11. Board Strategic Development Planning

• Sample Board Strategic Development Plan For Partnership Building-Atlanta (Word) *Updated 2.25.13

12. Human Resources

• Sample Executive Director Job Description-Atlanta (Word) *Updated 2.25.13

• Poster (Word or PDF)
• Student Builders Information (Word or PDF)
• Student Builders Age Guidelines (Word or PDF)
• Minor Permission-Consent Form (Word or PDF)

• Student Builders FAQ's (Word or PDF)
• Student Builders Application (Word or PDF)
• Student Builders Partnership Covenant (Word or PDF)
• Student Builders Sample Bylaws (Word or PDF)
• Organizational Structure (Word or PDF)

• Mission Partner FAQ's (Word or PDF)
• Mission Partner Application (Word or PDF)
• Mission Partner Affirmation (Word or PDF)